Dutch Work Culture: What Internationals Should Know
Starting a new job in a new country is exciting and sometimes a little overwhelming. Getting used to a different work culture takes time, and that’s completely normal.
For many internationals, working in the Netherlands feels refreshing, open, and informal. At the same time, aspects like direct communication, flat hierarchies, and open feedback can feel unfamiliar at first.
In this blog, we highlight the key characteristics of Dutch work culture and explain what they mean in everyday working life. Not as a set of rules, but as guidance, to help you feel more confident, comfortable, and at home in your new work environment.
Directness: honest, not rude
One of the most well-known aspects of Dutch work culture is direct communication. People tend to say what they think, without much indirect language or formality.
For internationals, this can sometimes feel blunt or personal. In the Dutch context, however, directness is usually meant to be:
- efficient
- honest
- clear
Feedback is often given without much build-up. This doesn’t mean it’s meant negatively, openness is seen as a sign of respect and professionalism.
Tip: Try not to take direct feedback personally. Many internationals experience this adjustment in the beginning and with time, most come to appreciate the clarity and efficiency it brings.
Flat hierarchy: everyone’s voice matters
Many Dutch organizations have a relatively flat hierarchy. Managers are approachable, and employees are expected to:
- share their opinions
- ask questions
- take initiative
It’s common to address managers by their first name and to contribute ideas, even if you’re new to the company.
For internationals from more hierarchical cultures, this can take some getting used to. Staying quiet out of respect may be interpreted as a lack of engagement.
Tip: Sharing your perspective is appreciated, even if it differs from others. You don’t have to speak up perfectly, participating and learning along the way is what matters.
Feedback culture: open and two-way
Feedback plays an important role in Dutch workplaces. It is given:
- formally, during evaluations
- informally, during meetings or even casual conversations
Both positive and critical feedback are usually shared openly. Employees are also encouraged to give feedback to colleagues and managers.
This two-way feedback culture helps create:
- transparency
- faster decision-making
- fewer misunderstandings
Tip: See feedback as an ongoing conversation, not as a judgement. It’s a tool for growth, trust, and collaboration, not something you need to get right immediately.
Meetings & decision-making
Internationals are often surprised by how meetings work in the Netherlands. Decisions are usually made after discussing topics with several stakeholders, which can make the process seem slow at first.
The goal of these discussions is to ensure that everyone feels heard and committed. Once a decision is made, there is usually strong alignment and follow-through.
Tip: Don’t mistake long discussions for indecision. Participation is encouraged, and your input matters.
Work-life balance: valued and protected
A healthy work-life balance is an important part of Dutch work culture. Working overtime is not the norm, and personal commitments are generally respected.
Part-time work is common, even in professional roles. Productivity and efficiency are often valued more than long working hours.